CONSULTATIONS
How much is a consultation?
We charge a $100 non-refundable consultation fee at the time of booking. This fee holds your place on our calendar. Appointments made without a consultation fee cannot be guarantied.
What should I bring to my consultation?
Bring your ID, any previously-filed court documents for the case or that are relevant to the case, including complaints, road citations, arrest reports, incident reports, etc. Bring relevant financial information including bank statements and pay stubs.
Can I do a phone consultation?
Sure! Just be sure to email over all relevant documents to us 24 hours before your appointment time.
Do I meet with the attorney for my consultation?
Depending on when you schedule your consultation, you will either meet with the attorney or one of our highly qualified paralegals and staff members. Keep in mind that, even if you do not meet with the attorney, your information and potential case will be looked over by her at all steps of the process!
I had a consultation more than 6 months ago. Can I still retain your office for the amount I was quoted?
If it has been longer than 6 months, you will need to schedule a new consultation, as changes to your case and to the laws may affect any original advice. You will be required to pay a new $100 consultation fee.
RETAINER
What is a retainer fee?
A retainer fee is an estimated amount the attorney or paralegal expects your case to cost you, based on the information provided at your consultation. It is the minimum amount that must be paid in advance, before any work is completed on your behalf. Our hourly rates are billed to your retainer every time we work on your case.
How much will my retainer fee be?
Your retainer fee is quoted at the time of your consultation, and is dependent on the case-style and expected work.
How can I pay my retainer fee?
We accept Cash, all major credit cards, checks, Venmo, and Cash App.
Does my retainer fee cover all my costs?
In many cases, yes, but not always. Remember, a retainer is an estimated minimum amount. We cannot always predict how opposing parties will react. The more work your case requires, the more we bill to your retainer. If your retainer runs out, we will bill you hourly. You will receive itemized invoices each month.
Do you offer a payment
plan?
Life happens. We understand. Payment plans can be negotiated with the attorney after your consultation.
I no longer need an attorney. Can I get a refund on my retainer?
Yes. All un-invoiced work will be billed to your retainer, and a refund will be granted as soon as possible, but no later than 30 days following the discharge of services.
CLIENT QUESTIONS
I've retained the attorney. What's next?
Once you have retained our office, we will begin by building your file and your MyCase profile. MyCase allows you to see all work being done for you, look over drafts, and submit any relevant documents we may need. You may also communicate with our team directly through this platform. You can even pay any balance due on your account.
What's the best way to contact your office if I have a question?
If you are experiencing an urgent concern about your case, feel free to call our office. All non-emergency questions regarding your case can be emailed or sent through MyCase messaging portal. Please understand that we are a small team, and questions will be answered in order of most pressing, soonest case deadline, or soonest court date.
When do I get updates on my case?
The short answer is: When we have an update, we'll let you know. Some cases advance more quickly than others, and we understand how frustrating that is. Rest assured, we care about your situation and we are working diligently to make sure your case is moving as quickly and efficiently as possible.
I have a question about my case. If I call, will I get to speak to the attorney?
Every member of our team plays a role in every case, from open to close, and everyone is trained to take your call and answer your questions to the best of their ability. You won't always get to speak with the attorney when you call, but rest assured that any question that goes unanswered will be passed to the entire team, including the attorney, and someone will respond as soon as we are able.